Rules and policies for buyers

To help make buying on NowNowSales a safe and enjoyable experience, we've put in place some policies and guidelines.

Many of these are based on local legal requirements, but others are based on our experience of what will help ensure a fair marketplace for everyone. So, before you bid or buy on NowNowSales, read our policies for buyers listed below.

Frequently Asked Questions

 

What rules and requirements are there for NowNowSales buyers?

When you bid on or buy an item, you're agreeing to the rules we've put in place for our community.

What kind of items are listed on NowNowSales?

Almost anything you can think of. But there are certain categories of items that we restrict. Check out our prohibited and restricted items.

Abusive buyer policy

Learn about our expectations for buyer behaviour on NowNowSales.

Feedback policies

Learn about the guidelines and policies around Feedback to ensure it's used constructively and fairly.

Interfering with a transaction Policy

Learn about the rules and guidelines we've established to prevent people from interfering with the completion of transactions.

Invalid bid retraction policy

Read our guidelines on retracting a bid, and why we have rules in place to prevent members from gaining an unfair advantage when buying an item.

Non-binding bid policy

Learn about the guidelines for participating in auctions in the motors and real estate categories.

Offers to buy or sell outside of NowNowSales

Learn why buyers and sellers aren't allowed to use the information they've obtained on NowNowSales to contact each other to buy or sell off NowNowSales.

Shill bidding policy

Find out what shill bidding is, and why it isn't allowed on NowNowSales.

Unpaid item policy

Learn about our rules around paying for items after a buyer has won an auction or agreed to make a purchase.

Unwelcome and malicious buying policy

Learn about the rules we have in place to prevent buyers from attempting to disrupt a listing.