False reports of policy violations
False reports of policy violations
We take reports of policy violations very seriously. False reports hinder our ability to investigate real issues and make it more challenging to protect our members.
When making a report, it must genuinely reflect a belief that someone has violated a NowNowSales policy. If someone intentionally files false reports, we may take action against their account, such as restricting their activity on NowNowSales. For more details, please refer to our full policy guidelines below.
Frequently Asked Questions
Will you take action against a buyer who wrongly accused me of adding hidden shipping charges after they bought from me?
If a buyer feels wronged and reports it to us, we will investigate the matter. If there is no evidence that you added extra charges after the purchase, there is no need for concern. While we do not disclose the outcomes of cases, if we determine that the buyer's claim is false and malicious, we will take appropriate action.
False Reporting
NowNowSales does not allow members to misuse the reporting process. Reports of policy violations must be truthful and submitted with the intent of addressing a known or suspected violation of the NowNowSales policy.
All activity on NowNowSales must comply with this policy, the NowNowSales User Agreement, and all applicable laws, while also respecting third-party rights. Failure to adhere to these guidelines may lead to actions by NowNowSales by applicable laws and the NowNowSales User Agreement, including but not limited to removing listings, issuing warnings, restricting activity, or suspending accounts.
Some Examples:
· A member repeatedly submits false reports of feedback extortion for every negative and neutral feedback rating they receive.
· A seller abuses the final value fee credit process by filing a report on a transaction where the buyer has already paid for the item.
Why does NowNowSales have this policy?
False reports of policy violations slow down the review process for legitimate reports, which negatively impacts the NowNowSales community.
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